
Switchboard with Live Chat
Provide an online switchboard with live chat service to your clients instantly without any technical knowledge, it will save you time and money!!
Our online switchboard with live chat gives you the power to route and organize requests from online visitors very easily. You can also predefine common responses to provide exception response rates and make it easy to handle multiple requests at one time. Visitors can access this service from any of your profiles on Triaged Health as well as from websites and other web-based products you may have.
Click Below to Watch the Overview Video
This feature includes:
- Ability to have multiple operators simultaneously
- Assign profile based permissions to control who operators can respond to
- Predefined responses for instant responses
- Visitor rating system with reporting
- Operator and visitor activity tracking and reporting
- Web-based interface allows operators to work from anywhere